Job Description

The main purpose of the Address Store Associate (Full-Time) is: To provide exceptional guest service to all guests at The Address, a specialty department store curated for the modest fashion consumer. Primary Responsibilities: Provide exceptional guest service by greeting and conversing with guests and determining their needs. Greet guests courteously, uncovering their needs, and giving polite parting remarks. Assist guests with product questions or general questions concerning American Dream and the local region. Prepare and organize product for display and purchase. Maintain specific product area as determined by the supervisory team. Communicate inventory levels to the manager and buyers on the specific product area. Communicate with manager/buyers on sales of specific products. Understand specific product area knowledge- features, other product options and benefits. Restock displays as needed. Organize and maintain specific product backstock. Oversee safety and cleanliness of selling area. Process and count out funds accurately and timely following established cash handling procedures. Maintain knowledge of Loss Prevention procedures. Utilizing suggestive selling techniques to increase sales. Maintain knowledge of current sales, promotions, and discounts. Recommend, select, and assist in locating merchandise based on guests' needs and questions. Utilize the POS system to ring up merchandise sales. Collect the proper payment per transaction; either by processing a credit card or collecting cash, and determine the correct change (if needed) Account for all transactions; maintain an accurate cash count and balance the till at the end of each shift Perform other duties as assigned. Desired Qualifications: Must be at least 16 years of age. Outstanding guest service skills. Previous retail/experience preferred. Previous cash handling experience preferred. Previous guest service experience preferred. Basic knowledge of computers is preferred. Ability to communicate clearly and effectively with guests. Ability to communicate clearly and effectively with supervisory staff and buying office. Basic math skills. Point of Sale experience preferred. Interpersonal skills -- working alone and with team Physical Job Requirements: Stand and move - frequently, 90% of time Perform repetitive motion (using keyboard) - frequently, 90% of time Kneel and bend - occasionally,30% of time Reach at or below shoulder level - frequently, 90% of time Reach at or above shoulder level - infrequently, 10% of time Stoop/Squat - infrequently, 10% Lifting/carry up to 10 pounds - occasionally, 30% of time Lift/Carry up to 30 lbs. - infrequently, 20% of time Ability to lift up to 50 pounds - infrequently, 10% Handle larger items such as boxes or packages - infrequently, 10% of time Must be available holidays, days, evening, and weekends American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law

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