Job Description

Join Our Team at BJ's Wholesale Club

BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We're a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You'll Love Working at BJ's

At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job. When you grow, we grow.

Here's just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*

*Eligibility requirements vary by position.

Job Summary

Responsible for processing member purchases including liquor, lottery and tobacco sales in a courteous and friendly manner, scanning merchandise, accepting various forms of payments, adhering to state age requirements, following asset protection guidelines, merchandising and stocking product displays and locations, and maintaining the overall cleanliness of the liquor store.

Team Members:

• Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
• We strive for flawless execution and hold ourselves accountable.
• Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

Members:

• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
  • Greet, Anticipate, Appreciate (GAA)
  • Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

• Work with commitment and pride to deliver GOLD- Grand opening look daily
  • All items stocked and promotional plans executed
  • Maintain visible accurate signage
  • Clean and organized, inside and out

Know Your Business:

• Understand how to access and read production and/or financial performance reporting for your department
• See the connection between consistent execution and the positive impact it can have on the business

Major Tasks, Responsibilities, and Key Accountabilities

• Provides a high level of customer service to members. Processes member purchases including liquor, lottery and tobacco sales in a timely and efficient manner. Answers incoming phone calls and product inquiries from members.
• Scans merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for members.
• Collects payments via cash, check, or other charge payments from members. Issues receipts and change due to members.
• Runs lottery machine and sells scratch-off tickets. Processes and collects payment for lottery ticket sales.
• Adheres to state liquor, lottery and tobacco laws and age requirements.
• Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.
• Maintains the cleanliness of the register area and liquor store. Assists in general club housekeeping when necessary.
• Recovers / pulls forward merchandise throughout the day. Stocks shelves from pallets or lay down articles as needed.
• Conducts daily inventory counts according to asset protection guidelines and places asset protection devices on high shrink merchandise as needed.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Qualifications

• Basic math skills preferred.
• Prior cashier experience preferred.
• At least 18 years of age.
• Successful completion of all required training and/or certifications.

Environmental Job Conditions

• Most of the time is spent moving about on hard surfaces. Frequently requires bending, handling, pulling, reaching, and/or stooping to examine or scan merchandise.
• Frequently requires lifting objects up to 30 pounds unassisted. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.
• Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.75.

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.

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